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Purchasing boosters - password issues
Not game related, I have tried on numerous occasions to purchase cc boosters via my game in my tablet. Always says invalid password. It's so frustrating as the password I am entering is correct. I have changed the password a few times to see if helps but no joy. Does anyone know what the issue could be? Thanks Emma.
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Best Answer
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Hello @emmawllc - Happy New Year and Welcome to our friendly community. Are you playing via Facebook? Do you have a credit card associated with the game? For example - I play on mobile devices and I have a credit card associated with my Apple account - so when I want to purchase extra moves/gold bars - it just automatically debits my credit card once I confirm the purchase via physical scan. I don't need a password.
However - if you do have a credit card registered with the app, why don't you delete the credit card - shut down the platform you are playing on for 10-15 seconds, then when you turn it back on - re-enter the credit card info and see if that has cleared up your problem.1
Answers
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Hello @emmawllc - Happy New Year and Welcome to our friendly community. Are you playing via Facebook? Do you have a credit card associated with the game? For example - I play on mobile devices and I have a credit card associated with my Apple account - so when I want to purchase extra moves/gold bars - it just automatically debits my credit card once I confirm the purchase via physical scan. I don't need a password.
However - if you do have a credit card registered with the app, why don't you delete the credit card - shut down the platform you are playing on for 10-15 seconds, then when you turn it back on - re-enter the credit card info and see if that has cleared up your problem.1 -
Thank you, I will try that 😁bearwithme said:Hello @emmawllc - Happy New Year and Welcome to our friendly community. Are you playing via Facebook? Do you have a credit card associated with the game? For example - I play on mobile devices and I have a credit card associated with my Apple account - so when I want to purchase extra moves/gold bars - it just automatically debits my credit card once I confirm the purchase via physical scan. I don't need a password.
However - if you do have a credit card registered with the app, why don't you delete the credit card - shut down the platform you are playing on for 10-15 seconds, then when you turn it back on - re-enter the credit card info and see if that has cleared up your problem.
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