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Merc1182
Merc1182 Posts: 3

Level 1

Logged in with new mobile (iPhone) and there appears to be no booster levels. If you win a level, a booster was added; if you lose, a booster was lost. You could climb through winning levels ... this is gone. The daily login is also gone. Yes I can earn on daily spin. I have logged out and log back in to no avail. 

Answers

  • bearwithme
    bearwithme Posts: 16,590
    Hello @Merc1182 and welcome to our wonderful community.  I am sorry to hear you are experiencing this problem.  When you mention the daily log in - do you mean the Treat calendar where you get a treat each day when you login?  You have said you do have the booster wheel.  That means you should have the booster wheel icon that includes the 'Power-ups' on the right side of your screen.  Do you have the gold trophy which has the fun events - which includes the Build-a-bot which you described above?

    Hopefully this is just a temporary glitch with your game. Sometimes the game gets temporarily hung up and a few simple steps can help you out.  

    Clear your cache. The way to do this is slightly different depending on the platform and software you are using, but you should be able to use the internet to find out how to do that if in doubt.

     Check your app update - App developers are giving their best to deliver a great experience to the users, which is why they are constantly working on improvements. If users complain about the issue, including freezing and crashing, developers will fix it with an update. That is why it is essential to regularly update all your apps or at least the ones you use daily.

    Finally, shutdown the platform you are playing on for at least 10-15 seconds.  Usually by doing these simple steps you can clear up a temporary problem you may be experiencing.

    Hopefully this will clear up your problem and bring back both the build-a-bot (mine currently has 46 hours left) and the daily calendar.   
  • Merc1182
    Merc1182 Posts: 3

    Level 1

    Perfect! Back in business. Thanks

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