Please go to the red gear and then to the question mark, so you get to
the help center. Please look there for your problem.
If you don't find anything: at the bottom of this page: Contact us :.
Please go to it and fill out the form in your language.
Please pay attention to the spelling, this is important. And then you
send it off. You will then receive an automatic email. To which you
answer please and describe your problem. despatched:
Please be patient for the answer.
I hope I could help you.