What happened to my piggy bank?

CJP907

My piggy bank disappeared when I got a new phone 6 days ago. I’d like it back please. Thank you. 

sweendog

My piggy bank disappeared. Help, please.

Spinnifix

Hi there

 There are currently technical problems and the team is aware of this and is already working hard on it. Please be patient You are also welcome to try the other games and investigate the community.

 Enjoy and good luck 

drnoor

Hi body

My piggy bank is not working

Not open

Can you help me

Spinnifix

Hi! I would ask you to refresh your game, clear the cache and restart. Then it should work again. Good luck

drnoor

How I refresh my game I'm already in 745 level

If I refresh then I'm.go first level

I don't want go zero level

You can help me from there

Spinnifix

Why do you get to level 1 when you upgrade? Please clear the cache. I'm happy to pass it on !!

@Lola_Pop & @LadyRaffie

drnoor

Ok then send me link how I refresh and upgrade ?

Freddy_

@drnoor check you phone for candy crush updates, install if any available and restart your device. updates found in google play if android phone or app store for iphone

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/comment/734189#Comment_734189

You can find the solution by following what @Freddy_Falkner said. If the problem is not solved let me know the detailed problem with a screenshot.

Thank you.