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Why was my game reset? Can I go back to my level?

qayaniqrp
qayaniqrp Posts: 1

Level 1
in Support
I was on level 300 something and out of no where my game was reset. I’ve spent money on this game and I want to be back on the level I was on. I do not believe I was signed in to facebook or king but my name was on my marker before as if i was signed in and keeping progress somehow. Is there anyway I can get back to my spot.

Answers

  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,928
    Hi @qayaniqrp
    We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.😊

    We're very sorry for your problem. Please show me a screenshot of your game map.
    For instructions on how to take a screenshot please visit here. 

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