Why was my game reset? Can I go back to my level?

qayaniqrp

I was on level 300 something and out of no where my game was reset. I’ve spent money on this game and I want to be back on the level I was on. I do not believe I was signed in to facebook or king but my name was on my marker before as if i was signed in and keeping progress somehow. Is there anyway I can get back to my spot.

Sukanta_Biswas

Hi @qayaniqrp
We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.😊

We're very sorry for your problem. Please show me a screenshot of your game map.
For instructions on how to take a screenshot please visit here.