problim

nedadini

Hello i did it but my actions have not worked since i bought my new phone so i haven't saved even recent games
I don't know what to do, please help me

Spinnifix

                                                                  Hi there!

 You save your level by going to your rank. and then down on progress.

 Good luck

Sukanta_Biswas

Hi @nedadini
We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.😊

According to your screenshot I see your game is not fully connected to the server.  I will need some more information to answer you so please help me with the correct informations.

What device you're using for the game?
What is app version?

Did you connect the game to Facebook or the Kingdom?

Let me know, I'll ask you to do some troubleshooting checks.

nedadini

Hi, my phone is Andrud, the model is the Galaxy SM-M105F
I don't have the game on Facebook
I don't know the version of the game and the program
I just updated the game
Thank you very much for helping me

nedadini

My Kingdom is not active in the game

When I open, nothing shows up