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I bought the small extra small offer with boosters and 20 gold bars for 1.99 and I have not received

Asimmo22
Asimmo22 Posts: 1 Newbie
I bought the extra small offer with 1hr boosters and 20 gold bars for 1.99 and I have not received the bars.

Answers

  • Betts
    Betts Posts: 294 Level 4
    You should ask the support for help. Click the gear at the lower left side and then the questionmark to find a topic that fits for your issue.
  • PummyRaj
    PummyRaj Posts: 41,162 Candy Moderator
    Hello @Asimmo22, Hearty Welcome to our friendly King Community :) 

    I am very sorry to hear that you have not received the items that were purchased!!  This King Community does not deal with the Purchase issues as the query includes your personal details! 

    Hence, I would suggest you to contact the King Support team through this link: https://soporto.king.com/contact 

    ** While filling out, enter the TOPIC as "Problems with Purchase";
    and the SUB-TOPIC as "Purchased Items not Received"; 
    Explain briefly about the issue and Submit the form.
    NOTE:  Along with above details, make sure to enter the Game Name correctly!

    After sending the complaint, you will be receiving an automated email as acknowledgement.  If you have not heard from them within 3 days, send a reply to that automated email you have received. 

    ** Please post back if you need further assistance by tapping on "Type your Comment" box located below =)

    Hoping for the Best!  Have a great rest of the day/evening! 

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