Why didn’t I receive my rewards from music box?

leady

I won several candies /awards from a music box and never received them. 

PummyRaj

Hello @leady, A Warm Welcome to our friendly King Community   

I am sorry to hear that you have not received the rewards from the Music Box!!  This King Community does not deal with the Purchase issues as the query includes your personal details! 

Hence, I would suggest you to contact the King Support team through this link: https://soporto.king.com/contact 
** While filling out, enter the TOPIC as "Problems with my Game";
and the SUB-TOPIC as "Prize not Received"; 
Explain briefly about the issue and Submit the form.
NOTE:  Along with above details, make sure to enter the Game Name correctly!

After sending the complaint, you will be receiving an automated email as acknowledgement.  If you have not heard from them within 3 days, send a reply to that automated email you have received. 

** Please post back if you need further assistance by tapping on "Type your Comment" box located below

Hoping for the Best!  Have a great rest of the weekend!