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Bug with latest update

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sooraj
sooraj Posts: 1 Newbie
Hi Team,

Thank you for providing the latest updates. But, I found below bug while playing the game.

Hope you will be able to fix it in the Next update.

PS: I have fastest wifi network and it has nothing to do with the network connectivity.

Kind Regards,
Sooraj

Answers

  • Spinnifix
    Spinnifix Posts: 25,186 Sweet Legend
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    Hello and welcome to this community

     I'm sorry if you have a problem. My suggestion would be that you first go out of the game and play another game.

     And come back later. Or switch off the device for 10 - 15 minutes and then if it is still there. I'll give you a link.

    https://community.king.com/en/blog/categories/blog-posts


     Please search for your device and the problem.



    ♥ Good luck ♥
  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,932 Crushing Legend
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    Hi @sooraj
    We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.😊

    According to your screenshot I can see that this problem is happening for slow internet. 
    However, in some cases this may happen if your game is not fully connected to server.
    Right now, I'm asking you to check the steps below.
    Check App Update > Log Out Game > Restart Device > Open Game & Log In.
    Let me know if you have still same problem.

Hey! Would you like to give us your opinion?