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Hi @badbec and @mandy_pietrina
We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.😍
Did you seen any error message when you tried to connect the game to server?
If you can't find the picture above in your game, then check out the troubleshooting below and let me know.
Check App Update > Log Out Game > Restart Device > Open Game & Log In.
