Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Level 1
Hello and welcome to this community
I'm sorry you have a problem. Please go to this link. Find your device and the problem.
If this doesn't help you any further. Please go to support.
This will take you to the contact form. Please enter your language. Please note that everything is spelled correctly (this is important): and send it. You will then receive an automatic email. Please reply and describe Submit your request, and be patient for the answer. If you don't get an answer after 3 days, please try again.