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The Community in more languages
Now the forum welcomes more languages.
You'll see a green translate button in comments and discussions to turn them into English
Hi @tayna123
We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.😉
We're sorry for your problem 😥
Right now, I'm asking you to check the steps below.
Check App Update > Log Out Game > Restart Device > Open Game & Log In.
If this problem is not resolved through this troubleshooting check, you will need to contact Player Support.
You can contact our Player Support directly, here.