Switched devices and lost all of my progress.

amyandmckay

I have switched mobile devices and lost all of my progress my old phone is dead, and I am unable to Transfer the game. Is there any way to get back to the level I was on

lu2

If you have been playing without an email address,, without being signed in then I'm sorry but there's no way :/

I feel what you are feeling 😣

abruno

I want to transfer my progress to a new phone but forgot my old phone usename

[Deleted User]

https://community.king.com/en/candy-crush-saga/discussion/278964/switched-devices-and-lost-all-of-my-progress

Hi @amyandmckay! Welcome to the Community! 👋

ℹ️ Take a look at the following post by @Community_Team regarding this matter ➡ https://community.king.com/en/blog/discussion/247838/have-you-lost-your-levels-a-guide-on-how-to-keep-your-game-saved#latest where you'll find all the info you need and a sure fix for your problem.

Hope this helps... (and, if it does, please mark my answer as "Accepted". Thanks!)

Have a 🇨 🇦 🇳 🇩 🇾 🇱 🇮 🇨 🇮 🇴 🇺 🇸 day! 💙

[Deleted User]

Hi @amyandmckay! 👋

💡 Friendly Reminder ➡ Please don't forget to mark my answer as “Accepted” if it indeed answered your Question and helped you solve the issue you were having. Thanks! 🙌

Have a 🇨 🇦 🇳 🇩 🇾 🇱 🇮 🇨 🇮 🇴 🇺 🇸 day! 💙