Game boosters and lives not saved

jazmin_bway

I’m not sure if there has been a update. But I had to delete my candy crush and download it again. My boosters and loves did not save. Also, my screen is still showing graphics from Halloween.

Jazmin

Sukanta_Biswas

Hi @jazmin_bway

We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.🤗

You reinstalled the game, which is the latest version, So no need to check update again.

In the case of Android and I-Phone, your collected booster is stored in phone memory. This stored booster can not be synced with the server, because the game studio still does not have this process.You will not be able to transfer the boosters to another device, you will lose the complete booster for app uninstalling or crashing.😉