Double charge

hemasundeep

I play Candy crush saga and buy gold bars through a telephone service provider. However, in last couple of months, I've found that been charged twice and received only one time credit gold bars..

Spinnifix

Welcome to this community I will give you a link to help with:

https://community.king.com/en/candy-crush-friends-saga/discussion/246162/something-wrong-with-your-purchase

 

Otherwise, if this does not help. I would like to send you to support:

If you play on an app, please go to Settings - App - Store - Deatials and there is an email address. Write the email there and explain your problem with the data. You will then receive an automatic email and do everything again. And send it.

https://www.help.king.com/hc/en-us#%20

To get help directly from the game: Go to the settings gearwheel in the game, then tap on the question mark. You'll be directed to the help center. There you look for your problem and follow the steps. If you cannot find the issue or the provided steps don't solve it, then scroll to the bottom of the same help center page and tap on 'Contact us': There you come to the contact form. Please fill in in your language. Please note that everything is spelled correctly (that is important): and send it. You will then receive an automatic email. Please answer to it and describe your request. Submit. And have some patience for the answer. If you don't get an answer after 3 days, please try again.

https://soporto.king.com/contact

Good Luck