Where do I connect to to claim my prize at the candy factory?

RKPC_1991

Spieler_8675309

Hello there, welcome to the forum.

Were you connected to the Internet at that moment?

Gotta be online to connect the stuff, click on that backpack-looking thing to check the inventory.

You're welcome, enjoy...

RKPC_1991

Yes, I'm almost always connected. It's just that the prize bar never moves forward and there is no indication that I've collected the prize. Ill monitor the back pack to see if anything was added.

Sukanta_Biswas

Hi @RKPC_1991

We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.🤗

We're very sorry for your problem.😥

There are some issues with Sugar drop Rewards right now, and the solution is in the works.You don't have to do any troubleshooting checks, and wait a bit. Work is underway to resolve the problem.

Thank you.