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Can anyone help?

mariej21
mariej21 Posts: 4

Level 1
in Support

Can't connect to Facebook, been going on for months now tried everything that's been suggested and still not connecting. Lost all my levels. When is this going to be resolved?

Answers

  • mariej21
    mariej21 Posts: 4

    Level 1

    These issues are with all my candy crush games ( saga, soda and friends).

  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,928

    Hi @mariej21

    We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.😊


    We're sorry for your problem. In fact, if you change your Facebook or Kingdom password without logging out the game, the game app will be corrupted. There are several different reasons, that you may have this problem. If you find the image below while connecting game to the server, you can be sure that your game app has been corrupted.


    erbm9g1h6zyj.png


    Please let me know.

  • mariej21
    mariej21 Posts: 4

    Level 1

    Yes this is what I'm getting, have followed all instructions for uninstall, re install, clear cache etc etc for all games and Facebook and still not solved. Been going on for months now. What else can I do ?

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