Can anyone help?

mariej21

Can't connect to Facebook, been going on for months now tried everything that's been suggested and still not connecting. Lost all my levels. When is this going to be resolved?

mariej21

These issues are with all my candy crush games ( saga, soda and friends).

Sukanta_Biswas

Hi @mariej21

We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.😊

We're sorry for your problem. In fact, if you change your Facebook or Kingdom password without logging out the game, the game app will be corrupted. There are several different reasons, that you may have this problem. If you find the image below while connecting game to the server, you can be sure that your game app has been corrupted.

Please let me know.

mariej21

Yes this is what I'm getting, have followed all instructions for uninstall, re install, clear cache etc etc for all games and Facebook and still not solved. Been going on for months now. What else can I do ?