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speiem
speiem Posts: 45 Level 2
in Support

I have emailed your support team twice and no one is answering me . This is very frustrating . Can someone please answer my questions I lost all my boosters

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Answers

  • speiem
    speiem Posts: 45 Level 2

    I’ve been waiting for an answer since last Friday are you guys not answering people ?

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  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,932 Crushing Legend

    Hi @speiem

    We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.😊

    In the case of Android and I-Phone, your collected booster is stored in phone memory. This stored booster can not be synced with the server, because the game studio still does not have this process. You will not be able to transfer the boosters to another device, you will lose the complete booster for app uninstalling or crashing. And the boosters are not refundable.😎

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