Sign Up!

I need recover my progress

Copis1975
Copis1975 Posts: 2 Newbie

Hello. I had just passed the 5375 level but the higher levels were no longer displayed. I had to save my progress to my Facebook account, then I uninstalled and reinstalled the app. I tried to return to my last level by connecting to Facebook but to no avail. What can I do to recover my progress?

Comments

  • bearwithme
    bearwithme Posts: 16,332 Candy Moderator
    edited February 2020

    Hello @Copis1975 and welcome to our Wonderful King Community. I am sorry to hear you are having this problem. Were you able to connect to your Facebook account? If you were but your progress still didn't save - you can have player support restore it for you. Just send them your player ID# "Find Game ID Number" and then fill out the contact form here . Make sure you say Lost Progress as your issue and explain what happened. The more information they have the easier it is for them to help you.

Hey! Would you like to give us your opinion?