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Purchase unsuccessful, no money removed from account?

aflores116
aflores116 Posts: 4

Level 1
in Support
I have an iphone 8. Money in my account and payment method is valid. My app keeps saying purchase unsuccessful and wont let me buy anything. How do I fix this? 

Answers

  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,932
    Hi @aflores116
    We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.😊

    We have found such a problem for a few days and the problem is being investigated.
    You can contact our Player Support directly here.
    Thank you.

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