"There was a connection error. Try again in a bit"

mariefanger

Tried uninstalling and reinstalling the app, reconnecting to WiFi, tried different WiFi, tried 4G connection, deleted app, installed again- still can’t connect to network.

something is wrong on a larger scale please someone look into it.

chaz

Did that as well now have to wait for game to update in app so am bloody stuck why can’t candy crush fix this I bet if we all said that we would pay then it would be fix by now 😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡

Glenn1972

Hi @mariefanger , You may want to visit the support area!! I also recommend that you log in through King to play your game as Facebook has some glitches they have not addressed.

General support area  here

Community Support Ask a Question 

Keep Crushing!!

mallah

bearwithme

Hello @mallah and welcome to our friendly King Community. I am sorry to hear that you are having this problem. Which King game are you having this trouble? You posted this under Candy Crush Friends support - but I have seen this as a problem primarily with Candy Crush Friends.

You can read more about the problem being experienced in Candy Crush Saga here.

Please confirm with which game you are having this problem and also let me know what platform (PC/mobile) and the make and model you are playing on and comment below.

Thank you. 😊

mallah

 Candy Crush Saga

mallah

Samsung Galaxy A7 2017

bearwithme

Thank you for the information @mallah. I will get this thread moved to Candy Crush Saga. Please follow this thread for the latest updates on this problem. The studio is aware of it and working on a solution.

mallah

Glenn1972

Hi @mallah , give us a little more info please.

What type device are you using?

What game are you playing? and

Are you playing thru king or Facebook?

Please send that info

Thanks❤️