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 ⛔ Connection Issues All Games - More info HERE
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"There was a connection error. Try again in a bit"

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Answers

  • Freddy_
    Freddy_ Posts: 68,477

    app devices make sure your game is upto date and on latest version, Sign out restart your device and sign back in. see if this solves your problem.

    Facebook game clear your web browser cache, restart computer and sign in, see if this sorts your problem

  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,932

    Right now the internet is running very slow, and that's why we're having a lot of trouble connecting to the game. You can try connecting to another Internet connection or try again later.

    Let me know if the problem is the same after a few hours.

  • franke
    franke Posts: 13

    Level 2

    Cannot connect Been this way for two day very aggravated if the changes were not bad enough

  • miguels248
    miguels248 Posts: 1

    Level 1

    I got a connection error, logged back in and now it’s saying I’m in level 266. But before the error connection I was in level 1160. Between level 266 and 1160 it shows that some levels are passed and some are not, I already installed the app but still same problem


  • Xadora
    Xadora Posts: 57
    edited April 2020

    You can contact King via the app so they get your ID number and info to help you, I was having the same problem. Take a screenshot of your boosters so if they can be restored you'll get them. You'll probably have to reinstall the app/s. This was happening on CCS and CCFS for me and that's what i had to do in the end. If so many people are having this problem where is the fix? Can't be that borked, can it?

  • sofiaraza
    sofiaraza Posts: 34

    Level 3

    helpful

  • Omego11
    Omego11 Posts: 3

    Level 1

    I have uninstalled n installed candy crush saga back. Its stil on level 1. How do i go back to my previous level which is above 6000??

  • lpchretien
    lpchretien Posts: 1

    Level 1

    I also have this problem. I don't want to lose all my boosters for this problem. I worked hard to collect them

  • Xadora
    Xadora Posts: 57

    Omeg did you log in to king or Facebook after reinstalling?

  • Joooeeelll
    Joooeeelll Posts: 3

    Level 1

    Ive been having this error message as well and I haven't been able to see my profile picture.

    Have uninstalled and reinstalled the game app but unfortunately lost all my boosters and current game progress except gold bars. See screen shots.

    Is it possible to have these reinstated, as I have worked very hard for these?


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