Gold

____Abby

Why i suddenly lost all gold ,that was more than 400 gold ,and i win 3 more gold but it is still 0 gold!

Flanje

Hi @____Abby please see the recently posted help for a similar problem HERE

Crazy Cat Lad said:

Hi @beckycameo and welcome to our Community!

Please email Player Support so they can check up what happened.
Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email. When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days. 

Crazy Cat Lad

Hi @____Abby and welcome to our Community!

Make sure the game is connected to the correct Facebook or King account where you saved the game first. If the game is connected to the correct account and the Gold Bars do not load up, please email Player Support. 

Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email. When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.