Not getting my prizes. Is there a problem with the game

Lainey1

Several time now I have won my prizes or spun the wheel but did not get the prizes I won. It happened again this morning. I spun the wheel landed on the jackpot, but, did not get the prizes 

Spinnifix

Hello and welcome to this community

 I'm sorry you have a problem. Did you update your game? I'll give you a link: look for your device and the problem. Otherwise you would have to uninstall and install your game - update and clear the cache.

https://community.king.com/en/blog/categories/blog-posts

Good Luck