I hit the jackpot but didn’t receive prize.

Bunnyrabbit3

I won jackpot but didn’t receive prize.

Sukanta_Biswas

Hi @Bunnyrabbit3

We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.🙂

There may be a problem with the server error at some point, but check your inventory, probably Reward has been added there.

Please check again and let me know.

Bunnyrabbit3

I checked and the prizes have not been added.

Bunnyrabbit3

Still no jackpot prizes.