It's saying no internet connection???

Nita09

Why can't I retrieve my progress

bearwithme

@Nita09 - they are working on the issue and that main thread that I gave you the link to is where you will find the latest information from the Community Manager/Moderators. Unfortunately I don't have a specific timeline for you at this time.

bearwithme

Hello @Nita09 and welcome to the King Community! You should still have your progress even without an internet connection. I can play the game in airplane mode and still keep my progress.

Nita09

It's saying no internet connection and I'm back at the beginning I'm pissed!!

bearwithme

Are you seeing this notice?

People have reported having trouble connecting and they have received this notice. There is a thread about this issue and you can see it here.

What make and model are you playing on and are you playing via FB? Bottom line - if you truly have lost your progress Player Support can restore it for you - especially if you have saved your progress by playing either via FB or King.com.

Nita09

It's saying no internet connection and I'm back at the beginning I'm pissed!! Yes that's the notice I'm seeing. When will they fix?

bearwithme

@Nita09 - they are working on the issue and that main thread that I gave you the link to is where you will find the latest information from the Community Manager/Moderators. Unfortunately I don't have a specific timeline for you at this time.