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Facebook account not syncing between devices

NicoleH88

NicoleH88 Posts: 9

Level 2

March 2020 in Support

Hello, have never had this issue before. I use Facebook to log in. But for some reason, atm my levels aren't syncing. Each device is telling me I'm at a different account to where I actually am. Have also tried deleting and re installing app and it just takes me back to level 1. Help please!

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Answers

Spinnifix Posts: 25,430

March 2020
Hello and welcome to this community

Please play level 1 again and finish it, then update and clear the cache and then it should be fine again. Good luck
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Crazy Cat Lad Posts: 14,123

March 2020
Hi @NicoleH88 and welcome to the Community!
Have you made sure the game is connected to the correct Facebook account?
Are you playing on iPhone or Android?
Are you on level 1 on all devices?
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