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I got a new phone and lost my 200 lives and also my extra bands etc.

blueyes1721
blueyes1721 Posts: 1 Newbie

I got a new phone and lost my 200 lives and also my extra bands etc.What do I do to get them back

Answers

  • Spieler_8675309
    Spieler_8675309 Posts: 4,308 Level 5

    Hello there, welcome to the forum.

    I've got a bit of bad news about that (see here for details); & anyone else coming thru later on might put it differently, but you're basically SOL about that.

    If you bought anything, go here & provide all details.

    But there's also some good news, as boosters are easy to earn (especially color bombs); although it would be nice if the powers that be took care of that issue...

  • bearwithme
    bearwithme Posts: 16,348 Candy Moderator

    Hello @blueyes1721 and welcome to the King Community, As @Spieler_8675309 has mentioned - unfortunately you will not get any saved boosters or lives that you may have had because they are stored locally on whatever device you were playing on, so as soon as you switch your game to a new device or de-install and re-install the app. all those items are lost. However information about things that have been purchased, like gold bars, are kept on the studio servers, in which case they can usually be restored.

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