Facebook connection problem

emmaria23

Hi, I have a problem with Candy Crush on my iPhone. I run the app and try to connect via Facebook but the game sends me to a webpage telling me that the link isn’t working? I tried searching all over Google for a solution and nothing has worked so far.

Is there a fix for this - apparently - known issue or am I supposed to just give up?

Diamond_Lim

Hello! @emmaria23 👋

Welcome to Sweet King Community! 👑

How about you try here to follow these steps of Login Issue on any King's Game?

I hope this helps that you can connect on Facebook with using Apple device. 😊

** If you have tried to follow these steps but it's still not worked, please let me know and you can continue to comment below here. **

Have a nice day! 😊

Crazy Cat Lad

Hi @emmaria23 !

If you you still can't connect and none of the steps helped you out, please post a screen shot of the web page/ error message you get.

smithyjs15

I can't connect to Facebook with candy crush

emmaria23

Hi, thanks for responding. This is the page, it's in swedish but it simply tells me that I can't connect because the link isn't working.

Crazy Cat Lad

OK, thanks! Now worries I speak Swedish as well so I got that 😉

Could you try with deleting both the game and Facebook app on the device.

Then clear all browser history in Safari.

Restart the iPhone and download the game again from App Store.

Open Safari and log in to your Facebook on the browser.

Open the game and try to connect to Facebook.

Let me know how it goes...