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Candy Crush Support
Candyboy101
Posts: 20
Level 3
in Support
Hi,
I want to make a formal complaint against the app and the game itself about my bad experience
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Answers
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Hello @Candyboy101 A Warm Welcome to our friendly King Community 🤗
1) If you are having an issue with your game and need to find a remedy with regards to a glitch in a level, game freezing issue, etc., you can post it here itself!
2) If you are having a different issue like loosing progress OR Purchase Issue OR you have not received a prize from an event, then you will have to contact the "King Player Support Team" through this link ---> https://soporto.king.com/contact
You can directly contact them from your device itself (if you are playing on a Mobile device) through the "Settings" icon.
Hope this made sense and clarifies! If you have more question OR need further help, please post back and reply by typing in the empty comment box located below.
Talk to you soon! Have a great rest of the day/evening!
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