Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
I bought a hard level packet which come with 10 gold,30 minute life, and 30 minute lollipop and hand switch.I had 4 gold bars already and 45 in my piggy bank.after I payed $3.26 for the packet 2 gold bars from my 4 was missing and no sign of my newly both 10 gold bars with my money smh
Hello @Gr3as3 Hearty Welcome to our friendly King Community 🤗
I am very sorry to hear that you have not received the items that were purchased!! This King Community does not deal with the Purchase issues as the query includes your personal details!
Hence, I would suggest you to contact the King Support team through this link ---> https://soporto.king.com/contact
** While filling out, enter the TOPIC as "Problems with Purchase" ---> and the SUB-TOPIC as "Purchased Items not Received" ---> Explain briefly about the issue and Submit the form.
NOTE: Along with above details, make sure to enter the Game Name correctly!
After sending the complaint, you will be receiving an automated email as acknowledgement. If you have not heard from them within 3 days, send a reply to that automated email you have received.
If you need any further assistance or clarification, please type your reply in the empty dialogue box given below.
Hoping for the Best! Have a great rest of the day/evening! 🍬