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Having troubles recovering my progress

cinthia27
cinthia27 Posts: 1 Newbie
in Support

Hi, I got a new phone and tried to login with my facebook (like a lot of times before) and this is the first time it appears in first level!!!! Gonna get crazy, I was in 1800’s levels! Please helppppp

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Comments

  • Crazy Cat Lad
    Crazy Cat Lad Posts: 14,123 Community Manager

    Hi @cinthia27 and welcome to the Community.

    Please check the page here for help.

    If the levels weren't saved anywhere, please email Player Support so they can restore the levels manually.

    Go to the game's Start Menu, then Settings - Help Center - My Game Progress - Contact us and send them an email. Don't forget to mention what level you were on! 

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