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can't get sugar cubes on any of my devices

glo43
glo43 Posts: 71

Level 3

edited March 2020 in Support

I love playing Candy Crush Saga and it goes with me everywhere. I have a smart phone, tablet, and a laptop computer to play it on but my device of choice is my Tablet. However for the last 2 weeks I have not been able to see my friends and my profile on the Tablet. As of yesterday I can't get sugar cubes on any of the devices. If I can't play Candy Crush Saga on my Tablet, I will no longer play. Is there anything I can do to rectify this situation?

Comments

  • stan1981
    stan1981 Posts: 3,418

    stick to 1 device if possible.

    smart phone will be ideal

  • Crazy Cat Lad
    Crazy Cat Lad Posts: 14,124

    Hi @glo43 and welcome to the Community!

    If you friends are missing in the game, disconnect Facebook, restart the device and reconnect game to Facebook.

    Make also sure the game still has permission to access your Facebook friends list. It automatically expires every 90 days. Check more help on this here.

    With Sugar Cubes, do you refer to the Sugar Track feature with the C-labelled Candies? If so, check this page here.

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