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My boosters have disappeared..literally! Can you please help? Thank you

DeAnna84
DeAnna84 Posts: 1 Newbie

My boosters were there this morning. I purchased a bundle and they disappeared. Can you please help me? Thank you


DeAnna

Answers

  • PummyRaj
    PummyRaj Posts: 40,981 Candy Moderator

    Hello @DeAnna84 Hearty Welcome to our friendly King Community 🤗

    I am very sorry to hear about the issue in your game!!

    1) With regards to "Loosing your boosters" --> Did you reinstall your game App OR change your device OR did your game crash? If it were any of these have happened, that would cause to loose our boosters!!

    2) With regards to "Bundle being disappearing" --> Please contact the "King Player Support Team". You can do it directly from your game through Settings icon ---> then click on ? ---> Go to "Purchases & Gold Bars" ---> See if you can fine the option "my purchased boosters disappeared", if you cannot find it, scroll all the way down and click on "Contact Us" and fill all the slots and submit.


    Please post back and let me know if you need further assistance with this regards. You can simply type your reply in the empty comment box given below.

    Hope everything works out fine! Have a Candelicious day 🍫 🍫

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