Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Why is my coconut wheels in a minus and can you help get it back to normal?
Answers
-
Hello @Pfthrock and welcome to our wonderful King Community. Thant's a very interesting problem you are experiencing. Can you please show a screen shot of your backpack and the negative number. Is it only for the coconut wheel booster? When did you first notice the problem and can you tell me the make and model of the platform you are playing on? Please answer in the comment area below.
The more information you can provide, the better able we can be to try and figure out what the problem may be and try and resolve it for you.
-
It started with the coconut wheels increasing by leaps and bounds. One day I had 2 or 3, then when I looked again, I had hundreds...but not in a minus. Then it started getting into thousands...then it changed to a minus amount. This was sometime in December I think. Since the coconut wheels are sometimes under a jelly in the level, I thought it would go away on its on. Then when it didn't, I tried going through email instead of facebook, turning off my phone ect. I haven't uninstalled because I've heard that you can often lose your progress doing that. And I surely don't want to start over. I don't know what you mean about the "make and model , unless you're referring to my phone make and model...It's a Samsung Galaxy J7 Sky Pro.
-
Wow! That was a bittersweet amount of Boosters.
Please reinstall the app and it should be reset back to normal. Meaning delete/ uninstall the app, restart the device and download the game again and finally connect back to Facebook or your King account to get back the levels.
