my candy crush saga has not been working for quite a long time how do I get this sorted out

GingerbreadCarol

my game has been stuck on the same section for months now and will not move on although I have three stars in every game. Please can you sort this out.

Crazy Cat Lad

Hi @GingerbreadCarol and welcome to our Community!

Are you playing on mobile app or on Facebook on computer?

What level are you on?

GingerbreadCarol

On a computer and the level is Easter Bunny Hills

GingerbreadCarol

Also have a problem with Papa Pear, no sound and not recorded any rewards

Crazy Cat Lad

OK, thanks!

Could you post a screen shot of the map in the game and where there you are at?

Let me also know the Game ID in your game. Check here how to find it.