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my candy crush saga has not been working for quite a long time how do I get this sorted out

GingerbreadCarol
GingerbreadCarol Posts: 16

Level 2
in Support

my game has been stuck on the same section for months now and will not move on although I have three stars in every game. Please can you sort this out.

Answers

  • Crazy Cat Lad
    Crazy Cat Lad Posts: 14,124

    Hi @GingerbreadCarol and welcome to our Community!

    Are you playing on mobile app or on Facebook on computer?

    What level are you on?

  • GingerbreadCarol
    GingerbreadCarol Posts: 16

    Level 2

    On a computer and the level is Easter Bunny Hills

  • GingerbreadCarol
    GingerbreadCarol Posts: 16

    Level 2

    Also have a problem with Papa Pear, no sound and not recorded any rewards

  • Crazy Cat Lad
    Crazy Cat Lad Posts: 14,124
    edited March 2020

    OK, thanks!

    Could you post a screen shot of the map in the game and where there you are at?

    Let me also know the Game ID in your game. Check here how to find it.

Hey! Would you like to give us your opinion?

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