Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
I purchased 20 gold bars and used 10 and only had the 5 left that I had before made the purchase. It took the other 10 away. Also, every time I make a purchase it gives me additional gold bars but then they don’t show. Very disappointed. I purchase bars all the time and this J’s never happened. I wasted my money.
Hi @lnfrazier
We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.🤗
We're very sorry for your problem 😭
If there is a problem with the purchase you will need to click on it and follow the steps.
We don't handle purchase issues in the community.
You can contact our Player Support directly, here.
Or Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email.