Why do i have to keep turning off the sounds and music every time i go into this game??

Dmac78

it's getting annoying that i have to keep turning sound and music off every time i want to play

Spinnifix

Hello and welcome to this community Why do you have to turn it off? You can set it yourself on your device whether you want the sound or not. On which platform do you play PC or mobile device?

Dmac78

I play it on both I don’t want it on but it seems I have to turn it off every time I go onto the PC to play it even though I have turned it off last time I played

dhaase

It turns on for me every time I play on my PC. Extremely annoying

kiara_wael

Hi and Welcome to our Community

Please Check app update - Log out game - Restart Device - Open game and Log in.and turn off sound .

Freddy_

@dhaase Hi and welcome, I have this happen sometimes so now tend to turn sound off on my device than rather worry about the sound on the game. ITs not the ideal but it does work

dhaase

It's on a PC. So there is no update. I usually have Pandora playing, and Candy Crush decides to re-enable the sound/music back on almost every time I play, so it conflicts with my music. If I turn it off, it should stay off.

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/comment/1076333#Comment_1076333

Welcome to the king community.

The sound of the game does not sync with the game, which means that if you are playing the game through the app, you can keep the game music completely off as long as, you turn it on manually but in the case of browsers or online platforms, Game Music will be turned on automatically every time you launch the game.

Therefore you need to turn off the game music manually as soon as you start the game.

Thank you.

Mary_Kay

https://community.king.com/en/candy-crush-saga/discussion/comment/1076333#Comment_1076333

I wish it would stay off too but it comes on whenever I open the game. I'm used to just turning it off. I don't want to turn off the sound on my computer as there are other things I need to hear. I know, this is just the way it is. Just expressing my thoughts since it was brought up.

dhaase

But why did this start recently? The sound has been off for years, and now it's turning itself on.

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/comment/1076501#Comment_1076501

Maybe your game link was bookmarked and you clicked that bookmark to launch the game, but I'm not sure if that will always work.☺️