Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hi @Sweet_like_icing23 @stan1981
Please do not Pm any issues to us CM:s. If you need personalised support, then email our Player Support instead.
On mobile go to the game's Start Menu, then Settings - Help Center - choose topic and tap Contact us and send them an email.
So you Candy Chronicles keep resetting? Have you made sure the app is updated? Have you tried reinstalling the app?