I just lost all my progress and game! Please Help!

Sammyjo

I was just playing my Candy Crush game and a message came up to save my progress. It took me to the king.com page and said that my progress was already saved and asked if I wanted to log out. I said yes, because I wanted to go back to playing my game. It then took me back to Candy Crush and a brand new game. I lost all my progress and I was in the 4100's, all of 386 gold bars and all of my boosters. Please help!

PummyRaj

Hello @Sammyjo How are you doing tonight, my dear 🤗

I think the game logged you out and started you as a new player!

Can you please make sure whether you are logged into the game or not by clicking on the "Profile" button?

If you do not see the "Profile" tab, please click on "Settings" (the Gear Wheel) icon and check whether the game is showing you with your name OR as some other name?

Can you please check it out and let me know! Talk to you soon ❤️

PummyRaj

Hello @Sammyjo How are you doing tonight, my dear 🤗

I think the game logged you out and started you as a new player!

Can you please make sure whether you are logged into the game or not by clicking on the "Profile" button?

If you do not see the "Profile" tab, please click on "Settings" (the Gear Wheel) icon and check whether the game is showing you with your name OR as some other name?

Can you please check it out and let me know! Talk to you soon ❤️

Crazy Cat Lad

Check also this page!