Can I get back sugar stars & diamond episode?

LottieMae

I finally won sugar stars on replaying level 2092 (The star total came out - which I beat - it did it's shimmering white 3 star thing and gave me sugar stars) But looking back now it shows 3 regular stars & challenge episode is gold instead of diamond. How do I fix and get back? Thanks for any input!!!

Sukanta_Biswas

Hi @LottieMae

We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.

Trophy & Sugar Star future is in the Test Group so we cannot say for sure that you will always find this feature.

However, in some cases the future may be missing for temporary problems.

Keep playing the game, you can get the future back again.

Thank you.

LottieMae

Thank you for the reply, but I still have the feature and can play other levels and episodes with it. I just lost it while replaying level 2092. I had the sugar stars on the level and the diamond crown for the episode one minute, then it was gone. It went back to regular stars on the level and gold crown for the episode. Can that be corrected? Thanks again

Sukanta_Biswas

Hi @LottieMae

Such problems are also occasionally noticed in my game but they are temporary.😊

Right now, I'm asking you to check the steps below.

Check App Update > Log Out Game > Restart Device > Open Game & Log In.

LottieMae

Hi @Sukanta_Biswas

Thanks for the input. I tried, but this did not work. Any other suggestions?

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/comment/635995#Comment_635995

If this is the case for your particular level then don't be disappointed. There was probably an error.

Let me know if you notice such a problem again.

Thank you.