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I have reported level 5581 to the Game Team.
I will get back to you as soon as I have any news on this here on this thread.
Updates about level 5477, please check here.
I can find more wrong.
The common factor is : when sugar chest in crystal candy layer, the sugar chest cannot unloock.
Level 5581 has one more issue. This level can Oops.
In the previous, the candy in crystal can be shuffled.
After the studio had released sugar coat, I found that the studio change the setting.
(one more question: video proof is not the proof?)
The third photos
Level 5581 have now been fixed and tweaked, so you should be able to continue crushing as normal.
Just refresh the web page if you play on Facebook. On mobile, force close the app and open the game again to get the fix.
Happy crushing and stay safe!
Ok