Coins wrongly withdrawn

lulucharo

I entered the lucky beans and when I realized that 19 coins would be charged, it goes out without going up, however the coins are removed from my balance!

Spinnifix

Hello and welcome to the diweser community

You mean the beanstalk. Did you end up with the troll? Because then you lose everything you have collected so far. You have to decide beforehand, continue playing or pick up the boosters. Hope that answers your question !!

Crazy Cat Lad

Hi @lulucharo and welcome to our Community!

Please email Player Support so they can check up what happened.

On mobile go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email. When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.

If you play on Facebook us the Contact form here below on the site, but remember to enter the exact same email that you use for logging in to Facebook.