Level issue

Tanveer528

By mistake i uninstall my game.. Now i am trying to get on my old level that was around 800lvl but now it shows level 11 only.. What can i do now

Spinnifix

Hello and welcome to this community

Please play your current level again and finish it, then please refresh and clear the cache and restart. If it doesn't work, please do this:

To get help directly from the game: Go to the settings gearwheel in the game, then tap on the question mark. You'll be directed to the help center. There you look for your problem and follow the steps. If you cannot find the issue or the provided steps don't solve it, then scroll to the bottom of the same help center page and tap on 'Contact us': There you come to the contact form. Please fill in in your language. Please note that everything is spelled correctly (that is important): and send it. You will then receive an automatic email. Please answer to it and describe your request. Submit. And have some patience for the answer. If you don't get an answer after 3 days, please try again.

 

https://soporto.king.com/contact

 

 If you play on an app, please go to Settings - App - Store - Deatials and there is an email address. Write the email there and explain your problem with the data. You will then receive an automatic email and do everything again. And send it. Good luck

It will then be corrected manually. Good luck

Crazy Cat Lad

Hi @Tanveer528 and welcome to our Community!

Before emailing Player Support, please check this page here with how to restore the levels yourself.

If nothing helps or you are sure that you never used your Facebook or King account in the game, then email Player Support for help.