Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Lost progress when restored app on ipad
Answers
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Welcome to our community.
To synchronize your Facebook and King accounts, you need to be on a computer because you need to access king.com. The following steps are here.
To get help directly from the game: Go to the settings gearwheel in the game, then tap on the question mark. You'll be directed to the help center. There you look for your problem and follow the steps. If you cannot find the issue or the provided steps don't solve it, then scroll to the bottom of the same help center page and tap on 'Contact us': There you come to the contact form. Please fill in in your language. Please note that everything is spelled correctly (that is important): and send it. You will then receive an automatic email. Please answer to it and describe your request. Submit. And have some patience for the answer. If you don't get an answer after 3 days, please try again.
If you play on an app, please go to Settings - App - Store - Deatials and there is an email address. Write the email there and explain your problem with the data. You will then receive an automatic email and do everything again. And send it. Good luck
Help Center: Please select your game and language in the top right corner.
Good Luck
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