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Do you have a question or need help with your game? Ask the Community.
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New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
I never got what I paid for
tbmitche2014
Posts: 2
Level 1
in Support
0
Answers
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We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.🤗
We're very sorry for your problem 😭
If there is a problem with the purchase you will need to click on it and follow the steps.
We don't handle purchase issues in the community.
You can contact our Player Support directly, here.
Or Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email.
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Hey, welcome to the place.
Seems like you've put a bit too much info there, but click here (providing all details) & take it up with them...
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Hi @tbmitche2014 and welcome to our Community!
Please email Player Support directly from the game when you play on a mobile device.
Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email.
When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.
You can also contact Google Play Support for help with any issues with their transactions.
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