I lost a lot of levels that I had finished

annems

Hello,

I had come to level 2000 something. And suddenly, a week ago, I lost nearly all of my achieved levels. Now I am on level 859? Why has that happened and can you give me back my lost achieved levels?

Anne

Sukanta_Biswas

Hi @annems

We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.

Please check THIS.

https://community.king.com/en/blog/discussion/268620/where-did-my-progress-and-friends-list-go-apple

After this if you have same problem, then show me a screenshot of your game map.

Crazy Cat Lad

Hi @annems and welcome to our Community!

Please email Player Support so they can check up what happened and restore the levels manually.

Go to the game's Start Menu, then Settings - Help Center - My Game Progress - Contact us and send them an email. Don't forget to mention what level you were on!