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Hello @Frank_DeSantis A Warm Welcome to our friendly King Community 🤗
I am sorry to hear about the issue in your game!!
First of all, I need you do one thing for me... go to the "Profile" (through Settings icon) and check the name posted there. And also, see if the profile picture is same as yours or not AND may be take a screenshot and post here?
Can you please do that and post back? You can simply type in the Comment box given below to reply back. And to post the screenshot, tap on the 2nd icon that is located in the bottom left corner of the Comment box.
Talk to you soon! Have a great rest of the day!