I make regular purchases and my Candy Crush bonus bars DO NOT SHOW UP. I am owed quite a few, have lost track and get tired of the LENGTHY process to speakto support directly; and an even LONGER PROCESS TO GET REIMBURSEMENT!
Hello there, welcome to the forum.
So you've already tried this link & provided all details, eh?
Hi @Stephanie3061
We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.
We're very sorry for your problem 😭
If there is a problem with the purchase you will need to click HERE and follow the steps because we don't handle purchase issues in the community.
Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email.
When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.
You can contact our Player Support directly HERE.
Hey! Would you like to give us your opinion?
Stephanie3061
Posts: 1 Newbie
Answers
Hello there, welcome to the forum.
So you've already tried this link & provided all details, eh?
- Report
1 · 1Helpful Woah! Sweet Love HahaHi @Stephanie3061
We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.
We're very sorry for your problem 😭
If there is a problem with the purchase you will need to click HERE and follow the steps because we don't handle purchase issues in the community.
Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email.
When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.
You can contact our Player Support directly HERE.
Have you passed 1000 levels in Candy Crush Saga?
Collect your badge from HERE.
- Report
1 · 1Helpful Woah! Sweet Love Haha