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I cant seen to get my free unlimited lives today

codymaxine
codymaxine Posts: 2 Newbie
in Support

Can't seem to get my free lives as couple of days 😩

Flag · Helpful 1Sweet Love Haha

Best Answer

  • kiara_wael
    kiara_wael Posts: 153,735 Candy Moderator
    edited March 2020 Answer ✓

    Hi @codymaxine . Welcome to our Community 🙎

    The 24h Unlimited Lives are added to your game every afternoon this week and you need to play on a mobile device and be located in UK, Spain or Italy.

    Make sure the app is updated to the latest version. Force close the app and restart the device and hopefully the Lives will get added correctly later today.

    If they still doesn't get added, please email Player Support from the game's Settings and Help Center.

    Stay Safe

    Flag · 1Helpful Sweet 1Love Haha

Answers

  • kiara_wael
    kiara_wael Posts: 153,735 Candy Moderator
    edited March 2020 Answer ✓

    Hi @codymaxine . Welcome to our Community 🙎

    The 24h Unlimited Lives are added to your game every afternoon this week and you need to play on a mobile device and be located in UK, Spain or Italy.

    Make sure the app is updated to the latest version. Force close the app and restart the device and hopefully the Lives will get added correctly later today.

    If they still doesn't get added, please email Player Support from the game's Settings and Help Center.

    Stay Safe

    Flag · 1Helpful Sweet 1Love Haha
  • codymaxine
    codymaxine Posts: 2 Newbie
    edited March 2020

    It never happened yday again, no lives 😌

    Flag · Helpful Sweet Love Haha

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